Fulfillment Officer Job in Nairobi, Kenya

Job Title: Fulfillment Officer

Location: Nairobi

Our client is a marketplace platform that sources produce directly from farmers and delivers it to urban retailers.

They seek to hire a Fulfillment Officer to deliver excellence through adherence to operating procedures, superior team and facilities management at depot level.


  • Tactically planning deliveries across all routes in the assigned depot and ensuring strict adherence to the standard operating procedures.
  • Monitoring stock levels to ensure that at all times, optimum levels are maintained at the assigned depot.
  • Organized physical stock verification in the depot at the stipulated time periods to ensure that inventory records corresponded with the physical items.
  • Frequently apprising team members performance against the set key performance indicators, enforcement of ways of working & real time follow through on deliveries.
  • Ensuring that facilities and assets such as vehicles and crates at the depots are maintained as per set standards and available for inspection where need be.
  • Preparation of daily, weekly & monthly reports as guided by the line manager.
  • Ensuring quality customer service in delivery of customer promise.


  • 2 years’ experience in dispatch management in a FMCG concern.
  • Bachelors degree from a university recognized by the Commission for University Education (CUE)
  • Valid certificate of good conduct


  • Process Driven
  • Team Player
  • Detail-oriented
  • Self-motivated
  • Analytical
  • Problem-solver

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Fulfillment Officer) to careers@twigafoods.com before 6th February 2020.

Kindly indicate current/last salary on your CV.

Job Summary:
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Approx. Salary
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Job Location

Nairobi, Kenya

Nairobi County

Procurement and Logistics, Transport and Logistics
Updated: January 8, 2020 — 5:27 pm