Retail Executives Jobs in Nakuru and Mombasa, Kenya

Job Title: Retail Executive

Location: Nakuru and Mombasa

Role Purpose: To serve Agents (Mobile Money) in different locations through service of their float levels, managing relationships with the agents to ensure revenue growth.

The position is open in three regions: Nairobi, Mombasa and Kisumu.

Key Responsibilities

Cash Management

  • Provision of float based agent requirements on a daily basis.
  • Reconciliation of float.
  • Daily banking of float amount collected from agents.
  • Daily reporting / monitoring of cash flow and incident reporting
  • Verification of currency received from the agents prior to banking.
  • Generate daily, weekly, monthly reports, including roadmaps and performance against target dates.

Agent Relationship Management

  • Collate feedback from agents on the uptake of our client’s product, and escalate agent complaints for level two resolution.
  • Ensure adequate coverage and service for agents while adhering to the route-planning schedule for agent visits.
  • Training agents when and as needed.
  • Prepare reports on agent activities and incidence reporting.
  • Prepare reports on market intelligence.

Qualifications

  • Diploma or Bachelor’s degree in Marketing, Business Administration or equivalent;
  • Clean driving license (Preferably motor cycle);
  • Must possess a valid certificate of good conduct;
  • 2 years of sales relationship management and field sales ;
  • 2 years of experience from financial and or telecommunications will be an advantage;
  • Excellent interpersonal skill;
  • Excellent written communication skills;
  • Excellent Microsoft Outlook skills;
  • Putting partners first – listens to and understands the needs of partners and managing relationships.

How to Apply

Send your updated CV to recruitment@sheerlogicltd.com by 24th Jan 2020.

Kindly indicate the job title as subject head as well as the region preferred.


Business Administration, Sales and Marketing
Updated: January 22, 2020 — 5:05 pm