Job Title: Sales and Social Media Executive

Job Location: Mombasa

Job Summary: We are seeking to recruit a self-driven sales and social media executive to manage our organisation’s marketing and online interactions with customers.

Duties and Responsibilities

Achieve sales goals by assessing current client needs and following a defined selling process with potential clients
Perform an extensive market research to identify customer needs and regular competitor monitoring
Assisting in the communication of new products, propositions and relevant market information to customers
Participating in events, initiatives and activities to develop business opportunities
Resolve customer complaints and queries
Maintain proper documentation of customer contacts and account updates
Giving regular and updated sales reports
Cold calling and emailing of potential clients.
Maintaining leverage on database of potential clients
Work on set targets of sales in different regions.
Social media marketing on all platforms.
Updating websites and clients sales material.
Weekly and monthly reporting of sales and targets.
Maintaining accounts by continuous customer relations and follow up.
Oversees all company social media accounts management.
Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
Coordinates social media messaging with quarterly or seasonal company goals.
Audits and analyses social media presences, including digital advertising costs and returns
Interviews, hires, and trains social media team members
Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages
Monitors and develops reports on competitor activity within social media spaces
Overseeing the social media strategy for the company ensuring it aligns with the company’s brand.
Perform any other job related duties as assigned