Job Vacancy: Credit Control Manager
The Role Function: The primary function of a Credit Controller is coordinating the debts of existing creditors and deciding whether to allow credit to a debtor – ultimately managing all money borrowed or owed to your business.
Often reporting into a company chief accountant, the Credit Controller will handle the collection of finances and the resolution of account queries, raising sales invoices and issuing credit notes.
It is also the responsibility of a Credit Controller to manage debt recovery, which if a client has paid late or missed payments could involve stopping the supply of goods and services or undertaking legal action, at worst dealing with bankrupt businesses to negotiate recovery of funds.
It is vital that a Credit Controller builds and maintains close links with all customers, to ensure the smooth running of accounts and encourage timely recovery of payments.
Credit Control Manager role, duties and responsibilities
- Timely and effective collection of all debts and customers payments
- Overseeing customer billing and cash receipts processing.
- Proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution.
- Support Management by providing timely and accurate payment and account standing information.
- Reconciliation of payments, bank and credit card accounts, foreign currency payments (if applicable)
- Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
- Reconciling the accounts receivable ledger to ensure that all payments are accounted for and accurately posted
- Working closely with other finance managers in the team
- Supporting the month end process
- Generating receivables’ reports
- Communication of process to be undertaken for bad debts
- Prepare demand letters for issuance to clients where appropriate and as per policy.
- Update the customer database with current contact details
- Negotiate repayment plans
- Maintain contact with clients
- Resolve queries both internally and externally around outstanding invoices
- Prepare weekly and monthly collection reports.
- Ensure customer credit limits and terms are maintained.
- Establish and maintain good client relationships, both internally and externally at all levels.
- Ensuring credit and collection policies and procedures are followed within your team
- Liaising with customers, as well as internal personnel including the sales team
Education & Qualifications:
- Bachelor’s degree in Commerce (Accounting option)
- Masters Degree in Accounting, Commerce or equivalent
- CPA K
- FMCG industry experience is an added advantage
- 12 years in experience 5 of which should have been spent in management position
- In depth knowledge of modern Credit Management Systems & Processes.
- Working Knowledge of SAP
- Proficiency in Ms-Office Applications, Excel and Accounting Software
- Well-developed analytical and problem solving skills
Interested candidates are invited to strictly email their cover letter and CV to firstname.lastname@example.org before end of day 15 February 2020.
Only short listed candidates will be contacted