Day: March 24, 2020

Banking / ICT Industry Merchant Support Lead Job in Kenya

               

Our client is in the Banking / ICT Industry seeking to recruit a highly motivated Merchant Support Lead to join their team.

Duties and Responsibilities

  • Ensure and assist the customer support executives to prepare, create and maintain merchant accounts.
  • Ensure that the customer support executives are adequately trained to carry out their tasks including spotting suspected prospective, but fraudulent merchants
  • Assist potential and existing merchants to solve any queries they may have using the prescribed escalation procedure,
  • Assist potential merchants

Banking / ICT Industry Head Technical Software Engineer Leads Job in Kenya

               

Our client is in the Banking / ICT Industry seeking to recruit a highly motivated Head Technical Software Engineer Leads to join their team.

Duties and Responsibilities

  • Manage all local and remote systems and databases that the company operates to ensure business continuity.
  • Handle user security protocols to ensure systems access is controlled effectively.
  • Maintain security patches and updates on all systems in liaison with the Technical Director
  • Read and understand existing systems before diving in. knowledge in prototyping, how

Banking / ICT Industry Sales Manager Job in Kenya

               

Our client is in the Banking / ICT Industry seeking to recruit a highly motivated Sales Manager to join their team.

Duties and Responsibilities

  • Promoting the company’s existing brands and introducing new products to the market.
  • Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
  • Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
  • Gathering, investigating,

Banking / ICT Industry Call Centre Agents Jobs in Kenya

               

Our client is in the Banking / ICT Industry seeking to recruit highly motivated Call Centre Agents to join their team.

Duties and Responsibilities

  • Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call centre database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level
  • Understand