SAVE THE CHILDREN
JOB TITLE: Counter Fraud Officer
TEAM / PROGRAMME: Global Fraud Team
LOCATION: TBC (National terms and conditions apply)
CONTRACT LENGTH: 12 months
CHILD SAFEGUARDING: Level 2 – either the role holder will have access to personal data about children and/or young people as part of their work; or they will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore, a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).
The individual will work closely with the Counter Fraud Specialist to ensure the continued development and embedding of an efficient and effective counter fraud framework and culture in the region, specifically:
- Support the Counter Fraud Specialist in developing a proactive approach to fraud prevention and detection through data analytics;
- Staying alert to emerging fraud trends in the sector and adapting analytical routines to address the new risks;
- Support the Counter Fraud Specialist in producing fraud ‘heat maps’ as and when necessary to support the information requirements of the Head of Fraud, SCI SLT and other stakeholders; and
- From time to time, support ongoing investigations that require specialist skills in data analysis, visualization.
Supporting the Regional Fraud Lead in the coordination of fraud management administration and communication in the East and Southern Africa (ESA), including:
- Support in stakeholder communications relating to fraud incident reports and investigation updates
- Support with case management and record updates and uploads to the case management system, Datix
- Support in the planning and coordination of logistics for fraud trainings sessions conducted by the Regional Fraud lead and other members of the global fraud team (face-to-face awareness training, investigation trainings, Fraud Focal point trainings etc.)
In the event of a significant or major event, the post-holder maybe expected to work outside the normal job description and be able to vary working hours accordingly. The post-holder may be required to get involved in special projects within the fraud function as appropriate.
SCOPE OF ROLE:
Reports to: Regional Fraud Lead who reports to Head of Fraud Management
Staff reporting to this post: None
Budget Responsibilities: None
Role Dimensions: Stakeholders include other Global Fraud Team members, CO-based Internal Controllers and Fraud Focal Points, and Global Assurance.
Working alongside the Counter Fraud Specialist:
Forensic data analysis:
- Learning new systems and becoming proficient with current in-house systems for purposes of data extraction and analysis to identify potential fraud risks;
- Supporting in developing analytical routines to identify trends consistent with fraud and/or unethical conduct present in data stores available to SCI.
- These analytical routines ought to include, but are not limited to:
- Procure to pay process;
- Warehousing and distribution;
- Expense accounting;
- Effort reporting and cost allocation; etc.
- Cash management
- Partner engagements
Embed an effective fraud management culture within the organisation:
- Supporting in the development of dashboards/heat maps to monitor fraud metrics across the organisation, regions and country programs.
- Support a process of continuous improvement in the organisation’s approach to fraud management by any of the following:
- Using knowledge and experience from fraud analysis to propose improvements to controls
- Enhance the fraud awareness strategy and training (lessons learned) by embedding relevant and impactful data on fraud;
- Where possible, benchmark SCI’s fraud metrics against similar organizations to track progress (best industry practices)
Support with stakeholder communications:
- Support the ESA Regional Fraud Lead in drafting and sending stakeholder communications. Specifically, Member and internal stakeholder incident notifications and investigation updates and outcomes (focus may include support of other regions as need arises)
Support with case management
- Support the ESA Regional Fraud lead in updating case records and documentation in the case management system, Datix (focus may include for other regions as need arises)
- Acting as a point of contact for Fraud Focal Points at CO and RO level for communications and updates on fraud cases
- Where required, represent Save the Children at external events.
Other specific projects
- Providing ‘cover’ for the region in the absence of the Regional Fraud Lead (due to leave, work travel etc.)
- Support specific projects as detailed by the Regional Fraud Lead or the Head of Fraud Management,
- Participate in cross-functional projects as required
SKILLS AND BEHAVIOURS (Save the Children Values in Practice)
- Demonstrates leadership in the areas identified above.
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
- Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
- Widely shares their personal vision for Save the Children, engages and motivates others
- Future orientated, thinks strategically and on a global scale.
- Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
- Values diversity, sees it as a source of competitive strength
- Approachable, good listener, easy to talk to
- Develops and encourages new and innovative solutions
- Demonstrates highest levels of integrity and honesty
- Bachelor’s degree / formal qualification in a relevant field
- Has at least three years relevant experience (audit/risk/investigatory) applicable to the role with knowledge of common analytical tools.
EXPERIENCE AND SKILLS
- Strong analytical skills to be able to identify fraud risk areas in complex operational environments from both structured (financial systems) and unstructured data (conversations, investigation reports, complaints etc.);
- Demonstrable understanding of the importance of counter fraud activities and mechanisms for reducing fraud;
- A proven experience in using data analytics software in an audit/risk/investigatory setting to identify and address red flags.
- Excellent communicator and facilitator, able to clearly and confidently articulate and present findings with impact;
- Strong negotiating skills to influence all levels of staff, showing ability to work collaboratively and with peers from different departments;
- The ability to undertake occasional overseas travel;
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
- Commitment to Save the Children values;
- Membership of a professional anti-fraud body and/or professional data analytics certification.
- Knowledge of SCI systems including Agresso, TIM, ER/CAM, PPM Prime, Datix etc.
Additional job responsibilities
The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
The post holder is required to carry out the duties in accordance with the Save the Children Equal Opportunities and Diversity policies and procedures.
Health and Safety
The post holder is required to carry out the duties in accordance with Save the Children Health and Safety policies and procedures.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Advert closes on 24th March 2020