Supermarket Supervisor Job in Ruiru, Kenya

Our client a retail supermarket in Ruiru is seeking to recruit a Supervisor.


  • Managing and overseeing stores employees to ensure that they execute their roles as expected and in a timely manner.
  • Identifying customer inquiries and complains and making appropriate recommendations for corrective solutions.
  • Ensuring availability of goods in the store. This involves coordinating of deliveries and checking inventory numbers.
  • Ensuring all store activities and operations with respect to organizational operational procedures and standards
  • Ensuring that the shelves are properly arranged, displays well set up and the cleaning of the store and products.
  • Maintain all clients through proactive communication with the client and ensuring that all queries, complains are promptly attended to.
  • Acting as a contact between a company and its existing and potential customers
  • Preparation of daily, weekly and monthly sales activities and or visits and presenting them to the Director
  • Analyzing the market environment i.e. analyzing other competitor’s prices, the amount of demand and supply in the market.
  • Giving feedback to the management and advising accordingly.
  • Perform any other duty assigned from time to time.


  • Hands on experience in a retail supermarket
  • Proficient in Microsoft Office products, POS equipment and related computer applications.
  • Diploma in any Business-related course
  • Must have a KCSE certificate
  • Able to speak well in English and Kiswahili
  • Excellent customer service skills

How to apply

Interested candidates to send CVs to by 23rd May 2020.

Clearly indicate ‘Supervisor’ at the subject of the email.

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Ruiru, Kenya

Kiambu County

Business Administration, Sales and Marketing
Updated: May 20, 2020 — 2:19 pm