Courier Company Business Relationship Executive Job in Nairobi

A courier company with operations in Nairobi is looking to fill the following roles:

Business Relationship Executive – Male / female

Reports to: Operations Manager

Working closely with the managing director, the job holder will ensure implementation of sales & business growth strategies and at the same time ensure quality of service to the end client and supervise logistic for the rider.

He/she will identify business growth opportunities, acquire clients, and build a sizeable portfolio of clients whilst ensuring excellent client experience.


  • Proactively market and generate business through Individual and SME client recruitment and customer relationship management.
  • Increase revenues growth in line with the monthly targets, review sales performance, aiming to meet or exceed targets;
  • Responsible for customer care customer accounts
  • Responsible for logistical arrangement, coordination of pick-ups and delivery of parcels, by the rider.
  • Maintain and develop relationships with existing customers in person and via telephone.
  • Arrange meetings with potential customers to prospect for new business;
  • Respond to incoming emails and phone enquiries;
  • Act as a contact between a company and its existing and potential markets;
  • Gather market and customer information;


  • Must have 2 years sales experience in a service industry.
  • Business Diploma/Degree
  • Must be a quick learner to understand the nature of the business.
  • Able to handle challenges and be proactive.
  • Be honest, respectful and trustworthy.
  • Demonstrate sound work ethics, must have good communication skills and good customer service skills

How to Apply

If qualified, send CV and application letter to

Only the shortlisted candidates will be contacted.

Sales and Marketing
Updated: June 2, 2020 — 9:56 pm