ICT Officer Job in Nairobi, Kenya (70K)

Job Title: ICT Officer

Nature of Job: Full Time

Industry: Management

Salary: 70k

Job Location: Nairobi

Job Summary: Our client, a group of companies is seeking to employ an ICT officer within their busy ICT department, to provide ICT technical support in the company.

Duties and Responsibilities

  • Administration and Support of Data Center Servers.
  • In-charge of ICT service desk system. Handles, redirect or escalate support requests to the appropriate member of the IT Support Centre.
  • Pro-actively provide information to users on the progress of outstanding support calls.
  • Contribute to ensuring that the Help Desk systems and software are kept up to date and messages are passed on and feedback received promptly.
  • Deploying and supporting Core Business Systems – ERP (e.g. Tally, SAP & Navision, Payroll, HRMS, POS systems)
  • Ensure all routine tasks are done as defined.
  • Ensure and managed data center uptime
  • Ensures data integrity by testing periodic backups on core business systems.
  • Implementing and maintaining all ICT policies.
  • Implementing and managing Disaster Recovery strategy in line with Business continuity.
  • Business Software Systems Integrity & Compliance (e.g. managing updates/upgrades)

Key Requirements and Competencies

  • Degree in Computer Science
  • MCSE, CCNA and /or other professional IT courses such as VMware.
  • Fair knowledge of Accounting will be an added advantage.
  • Worked with Virtualization technologies (VMware, Hyper V), and MS windows server environments.
  • Minimum 3-5 years’ experience.
  • Basic repairs and maintenance skills.
  • Troubleshooting and fault diagnosis skills.
  • Systems administration skills.
  • Systems Analysis skills.
  • Excellent communication and interpersonal skills
  • User training & support skills.
  • Basic Programming Skills (web and desktop applications)

How to Apply:

Qualified candidates are encouraged to send CVs quoting relevant skills, qualifications and experience to recruitment@britesmanagement.com

Interviews will be done on a rolling basis until the position is filled

Only the shortlisted candidates will be contacted

ICT and Technology
Updated: July 12, 2020 — 7:38 am