Marie Stopes Operational Research Consultant in Nairobi, Kenya

Marie Stopes Kenya

Job Title: Operational Research Consultancy

Probation Period: N

Location: Nairobi

No. of Direct Reports: N

Reporting to: Evidence to Action Manager

Budget Responsibilities: N

Marie Stopes Kenya (MSK) has been operational in Kenya for 35 years.

It is the largest provider of family planning services in Kenya and offers life-saving and life-enhancing services to men and women of all ages through a range or sexual and reproductive health service through its own clinic outlets, a network of franchise outlets branded Amua, and the marketing of RH commodities.

In addition, MSK has an MCH 24 bed nursing home in Nairobi MSK Centres.

MSK centre channel is at the core of MSK’s service delivery. Currently MSK has 20 centres across the country in the following counties: Nairobi, Kisumu, Mombasa, Kilifi (Malindi), Meru, Laikipia (Nanyuki), Nyeri, Kakamega, Kisii, TransNzoia (Kitale), Kericho, Kiambu (Thika) , Kajiado (Rongai), Nakuru (Nakuru town, Naivasha).

MSK centres are uniquely placed to provide MSK’s services directly to the client, how and when he or she needs them.

Centre provide welcoming, calm and non-judgemental services. While some centres might provide subsidised services, the overall channel needs to cover all direct and apportioned costs. MSK is working towards positioning itself for the long-term within changing health markets, so it can continue to serve its clients.

MSK is implementing a number of supply side interventions to ensure it grows a sustainable health market. MSK seeks to conduct a number of operational research in its centre channel to support supply side interventions intended to grow a sustainable health market.

MSK seeks to engage two consultants to lead design and implementation of two operational research studies in its centre channel.

Terms of Reference (ToR)

The overall objective of research projects is as follows:

Research project 1 objectives:

1. Determine what additional services MSK clients want to access at MSK centres.

2. Determine how much MSK clients are willing to pay for selected MSK services and service packages

Research project 2 objective:

1. Map out the decision-making pathway among MSK clients seeking a range of sexual and reproductive health services.

Scope of work

The consultants will undertake the following key roles and responsibilities:

1. Develop a research proposal
2. Develop data collection tools
3. Lead recruitment of data collectors
4. Lead training of data collectors and data collection
5. Lead data analysis
6. Prepare a research report

Knowledge skills and attitude


  • Master’s Degree in Public Health, Epidemiology or Biostatistics


  • At least 2 year working in Research or Monitoring and Evaluation field required, ideally within the Reproductive Health sector.
  • Experience working for I/NGO’s in health-related fields required
  • Experience in coordinating and conducting training, fieldwork and logistics for research and monitoring projects.
  • Have a good understanding of and exposure to statistical software e.g. SPSS, R or STATA, and proficient in Microsoft office programme.
  • Experience in conducting both quantitative and qualitative research


The Consultants are required to have a laptop. For Project one, the consultant must have access to SPSS or STATA, and preferably ATLAS or other qualitative analysis software.

For project two, access to ATLAS is desirable but not mandatory.

Code of Conduct:

Client confidentiality: It will be the responsibility of Marie Stopes Kenya to ensure that study documents and collected information is kept confidential, safe and secure. The consultancy will be
required to adhere to the confidentiality and privacy guidelines stipulated by Marie Stopes Kenya.

Adult & child safeguarding policy:

The consultancy will be required to adhere to the adult and child safeguarding policies followed by Marie Stopes Kenya.

Our commitment is to:

1. Safeguard clients (including children): by actively identifying clients who may be vulnerable and at risk of significant harm, by preventing intentional or unintentional harm, abuse, and exploitation within MSI operations, and promptly responding, if harm or abuse occurs.

2. Safeguard MSI People: by promoting a safe working environment and by avoiding situations and behaviours which may be misinterpreted and potentially lead to false allegations against team members.

3. Safeguard MSI: by demonstrating a genuine commitment to safeguarding all our clients, our team members, and preventing cases of abuse happening, which may tarnish MSI’s reputation and affect its ability to continue work and receive funding.

Time Frame:

1. Each consultancy is for a maximum of 90 working days.

Contract Payment Terms:

Proposals are invited based on these Terms of Reference outline in this document.

Bidders are invited to note that, if awarded the contract, payment terms will be subjected to negotiation.

Payments will be made upon successful completion of the deliverables and submission of invoices.

The payment schedule for the work shall be as follows:

1. 30% of the budget will be paid upon submission of the research proposal and tools

2. 30% of the budget will be paid upon successful completion of data collection

3. 40% of the budget will be paid upon delivery of a cleaned dataset and the research report.

Marie Stopes Kenya reserves the right to withhold all or a portion of payment if performance is unsatisfactory or if work/outputs are not achieved.

How to Apply

Interested candidates should submit detailed Curriculum Vitae, a cover letter of interest with three professional references, along with a brief proposal outlining research methodology.

Interested applicants should indicate the research project (Project 1 or 2) they are applying for.

The cover letter, detailed CV and brief proposal outline the research methodology should be sent to on or before 7th July, 2020.

The subject of the email should read Operational Research Consultancy.

Do not attach certificates and testimonials.

Marie Stopes Kenya is an equal opportunity employer and does not ask for fees at any stage of the recruitment process.

Successful candidates must abide by MSI’s Antifraud & Bribery Policy and Safeguarding Policy, including protection of children and vulnerable adults.

Only shortlisted candidates will be contacted.

Health and Medical, Economics and Statistics, NGO and UN
Updated: July 2, 2020 — 2:43 pm