Mercy Corps Performance & Quality Manager Job in Kenya

Mercy Corps

Job Title: Performance & Quality (PaQ) Manager

About Mercy Corps: Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future

Program / Department Summary: More than ever, we, at Mercy Corps, are driven to be accountable, show evidence, and manage adaptively.

At the same time, traditional approaches to data collection, monitoring and evaluation are insufficient to meet the rising expectations for information that is timely, useful, and complete. Monitoring and Evaluation (M&E) today requires a modern grasp of technologies and tools that support the collection, management, presentation and use of this information. It requires an understanding of the latest development thinking, including adaptive management, systems thinking, complexity, social impact, value for money, etc.

The Program Performance and Quality (PaQ) Unit is a newly integrated team in the Africa region consisting of monitoring and evaluation functions, program management, gender integration, and integrated program standards, including Community Accountability Reporting Mechanisms (CARM).

The team’s approach supports both foundational and innovative approaches to program management, with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensure evidence-based decision making for quality program implementation.

General Position Summary: The Program Performance & Quality (PaQ) Manager will oversee program performance, quality, accountability and support monitoring, learning and evaluation in order to ensure the development of efficient and effective program management processes, serving as a nexus between various programs and teams.

S/he will be responsible for supporting programs in strategic planning, ensuring quality, providing essential feedback for learning, accountability and decision making, providing internal capacity building for program staff on monitoring and support to monitoring, evaluation and learning activities.

The PaQ Manager will lead the community accountability reporting mechanism (CARM) development and rollout, and ensure Program Management at Mercy Corps (PM@MC) minimum standards are met.

S/he will oversee the implementation and maintenance of TOLA (digital indicator tracking tool developed by MC) ensuring that this is linked to MCK’s Strategic Vision and allowing for accurate measurement and reporting against our country-specific targets.

The PaQ Manager will play a key role in creating a culture of training, coaching and integrating effective tools and techniques, including capacity building for program staff on program management techniques to improve program quality.

While at the same time helping build an environment of evidence-based programming and adaptive management at all levels.

The PaQ Manager must be highly motivated, self-driven and able to support MCK’s robust portfolio.

Application Procedure:

For the detailed position description and application procedure please visit the following link:

Applications should be submitted on or before 10th July 2020 and will be reviewed on a rolling basis.

Only shortlisted candidates will be contacted.

Mercy Corps does not charge any fees at any stage of the recruitment process

Audit and Quality Assurance, Economics and Statistics, Monitoring and Evaluation, NGO and UN
Updated: July 2, 2020 — 2:20 pm