Startimes Media After Sales Technicians Jobs in Kenya

Startimes Media Kenya

Job Title: After Sale Services Agents / Technicians

Department: Operations

Reports To: After Sales Service Manager

Location: North Coast

Number of Positions: 1

Duties and Responsibilities

  • Antenna installation, cable networks installation, coaxial cabling connections and installations.
  • Routine maintenance and repair of electronic gadgets
  • Collect customer inquiries, explain product function and resolve problems
  • Work with the customers to ensure they are properly serviced
  • Provide onsite service to customers as designated
  • Project a professional company image through effective services to customer.
  • Ready to work on night shift or early morning shift even weekends
  • Any other work given by the supervisor/management

Skills and Competencies:

  • Clearly demonstrate location awareness of area of posting and its environs
  • Excellent communication skills (verbal and written)
  • Strong interpersonal skills
  • Prior experience in customer service
  • Must be a resident or ready to stay in the Coastal Area
  • Flexibility with regard to work schedule
  • Intermediate computer proficiency and IT skills

Education / Experience:

  • A degree or diploma in electrical and electronic engineering or electronic technology from a recognized institution or a craft certificate with experience in the same field.
  • Basic understanding of electronic engineering is a must
  • A minimum of 1 years’ experience
  • Sales or customer service experience will be added advantage.

Remuneration: An attractive retainer and merit pay package will be earned by the successful candidates.

Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to

Interviews will be done on a rolling basis until the position is filled.

Only shortlisted candidates will be contacted.

Engineering and Technical
Updated: July 16, 2020 — 12:10 pm