Logistics Business Development Manager Job in Kenya

Our client is seeking to recruit highly proactive and self-driven individual to fill the following position:

Job Title: Business Development Manager

Main Purpose of the Job: Reporting to the General Manager, the Business Development Manager is responsible for identifying new business opportunities in order to generate revenue, improve profitability and help the business grow.

Key Responsibilities:

• Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets.
• Carry out sales forecasts and analysis and present findings to senior management/the board of directors.
• Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• Work strategically – carrying out necessary planning in order to implement operational change.
• Analyse the customer base across the Company’s existing business to establish a common approach to retention and growth.
• Enhance regional and operational business development capabilities and work to achieve winning works targets.
• Ensure all regulatory requirements to engage in clearing and forwarding business are met.
• Negotiate with shipping lines, airlines, transporters and agents.
• Oversee the entire clearing and forwarding process to ensure timely delivery of services.
• Work with the management and operations team, develop and manage an up-to-date understanding of the Logistics environment implications for existing and new sectors.
• Develop an understanding of relevant sectors and how they are likely to respond to business changes.
• Build a network of contacts across target sectors.
• Take the lead on client relationship and ensure business sustainability.
• Engage with sector customers to anticipate potential business opportunities and implement actions that will position the Company with a differentiated advantage.
• Ensure effective management of customer satisfaction surveys.
• Prepare programs of external communication, customer engagement, and brand promotion that will contribute to the achievement of Company’s objectives.
• Organize and represent the Company at key networking events to raise the company profile.

Key performance indicators measures & targets

• Market intelligence reports to be updated with the Patron, Advisory Board, and operations team to track targets.
• Client engagement numbers against opportunities converted.
• Number of new clients.
• Customer Satisfaction and feedback to be reported quarterly to the Advisory Board.

Ideal Specification / Qualifications:

The successful candidate should meet the following standards:

• Experience in building commercial relationships to help deliver improved service and excellent customer satisfaction.
• Detailed knowledge of marketing and business development.
• Strong verbal and written communication skills.
• Ability to seek and develop new relationships to achieve strategic business objectives
• Ability to convert client relationships into opportunities for the business
• Create a culture of constructive and effective communication
• Communicate with authority and conviction in all situations with all levels of staff/client organizations.
• Ability to contribute to the development of strategy and take responsibility for delivering strategic objectives.
• Ability to recognize changing market forces that may impact upon own or customers’ business and puts plans into action to make a positive contribution
• Ability to work effectively as a member of different teams both internally and externally

Education and Experience Required

a) Degree in business, Logistics or Related field.

b) 5 years relevant experience at a managerial or supervisory level.

c) Good communication skills.

d) High integrity

e) Team player.

f) Customer focused.

g) A thorough knowledge and understanding of customs legislation, tariffs, import/export documentation, customs clearance, bond management and customs declaration will be an added advantage.

How to Apply:

If you are interested in the position and have the skills and talents we are looking for, we would like to hear from you.

Please make your application to recruitment@liphimar.co.ke.

Only successful candidates will be contacted.