Sales Administrator Job in Eldoret, Kenya

Sheer Logic Management Consultants is seeking to engage a dynamic individual for Sales Administrator – Eldoret position for one of our clients.

Duration: 5 Months – Reliever

Station: Eldoret

Job Responsibilities:

Area 1: Order Generation:

  • Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability
  • Receive the order via mail and fill it in the sage system to generate an order document.
  • Key in customer orders in an accurate and timely manner.
  • Ensure delivery turnaround time of 24 hours for customer orders.
  • Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
  • Prepare daily consolidated sales, out of stock, daily sales tracking.
  • Ensure all the customers’ orders are fully processed, dispatched and delivered.
  • Ensuring customer’s cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.
  • Delivery trucks utilization management and tracking.

Area 2: Order Processing & Charging

  • Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
  • Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
  • Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
  • Accurately charge orders in duly approved customer accounts and forward for verification.
  • Processing invoices once the goods are removed from the warehouse.

Area 3: Handling Good Returns

  • Capture Good returns and follow up with QSHE for replacements.
  • Ensure the credit notes are processed and issued to the customer.
  • Inform the customer once the process of returns is complete.
  • Sensitize our customers on goods return policy and procedures.

Area 4: Customer Care

  • Receive, address or route any customer queries appropriately.

Minimum Qualifications

  • A minimum of a Diploma in a business field.
  • Partial (Level II) Professional qualification in Finance or Accounting.
  • At least 2 years’ experience in a similar organization.
  • Practical experience in use of MS packages and ERP systems.
  • FMCG industry.


  • Interpersonal skills to effectively communicate with and manage customer expectations.
  • Good knowledge of products
  • Good communication skills
  • Excellent customer service skills

How to Apply

Send your updated CV to by 3rd November 2020.

Clearly indicate the job title.

Only shortlisted candidates will be contacted

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Accounting and Finance, Business Administration
Updated: October 29, 2020 — 7:24 pm