Content Operation Coordinator Job in Nairobi, Kenya

Vacant Position: Content Operation Coordinator

Location: Nairobi

Industry: Logistics and service

Support Lead Generation Team prospecting, qualifying and generating new sales leads and maintaining or data quality in Salesforce.

This individual should be highly motivated, self-starter, able to identify and develop new business prospects from multiple sources based on his/her local knowledge.

A dynamic personality with a drive to seize opportunities is essential!


  • Processing Leads Tags: most of the data we acquire during the scrapping process is missing information. This person will be responsible for qualifying the leads and pre-qualify them. This task can be organized in two blocks:
    • Sales leads extra qualification: adding missing data such as phones, massive communications, etc.
    • Pre-qualification: classify the leads based on their possible interest for the client.
  • Identifying new local sources of leads: current scrapping of google and competitors is not providing enough leads for the pipelines (for example: Google is not valid in EMEA). We are looking for someone with regional knowledge able to identify and propose new sources of leads
  • Pipeline Management: this is a key task. Nowadays our key account managers spend time organizing and prioritizing their accounts when they should really be establishing a business relation with them. That’s why you will be in charge of prioritizing which leads do the account managers contact based on your local knowledge and data analysis.
  • Salesforce Database Quality Specialist: being the owner of our salesforce database quality. This implies managing duplicates and assigning each account (lead, partner, etc.) to its real state.
  • Maintenance of Parent Accounts: Parent Accounts are needed within salesforce in order to have a clear structure of the deal and bonus payment. Currently there is no designed owner for this maintenance.


  • Capable of bridging analytical and communication skills for added-value impact.
  • Familiarity with sales processes and tools.
  • Highly Organized and Responsible.
  • Great online researching skills
  • Ability to use translating tools like Google translate, browser translating plug-ins, etc.
  • Ability to quickly evaluate information found in the Internet
  • Attention to detail
  • Keeping a high level of productivity while working on repetitive tasks
  • High proficiency in analysis


You Must Have:

  • Bachelor’s degree in business administration, Economics, Engineering or any related field
  • Languages: English and local language are a must
  • Market local knowledge
  • Previous experience working in a multinational cooperation is an added advantage.

Good To Have:

  • Data analysis
  • Salesforce knowledge is a plus

How to Apply

To apply send your CV and cover letter to indicating the position applied for on the subject line and salary expectations



Business Administration, Economics and Statistics, Engineering and Technical
Updated: November 9, 2020 — 9:11 pm