Equity Bank Limited
Job Vacancies: Process Modelers
In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Digital Operations Department.
Purpose of the Role: The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures manuals and stakeholders.
Reporting to the Group Head of Digital Operations, the role holder will be responsible for the following:
Key Responsibilities
- Manage and maintain / update the Group operations procedures manuals and processes after BPI deliver the same to business
- Receive process flows from the BPI team and convert the same to procedure manual
- Expertise in Business process management
- Working with all stakeholders during development and update of procedure manual
- Creating the training packs and quick reference guides for the procedures
- Will be responsible for the development and delivery of procedure manuals relating to Digital operations
- Will ensure that the procedure manuals are aligned to meet the short- and long-term business objectives.
- Will participate in escalating matters related to development Group operations procedures to relevant stakeholders.
- Organize and document all Group operations procedures manuals
- Ensure full compliance with all values policies and procedures of the company at all time
Qualifications
- Expertise in Business process management
- Excellent Leadership and interpersonal skills: Relationship management
- Experience and understanding of Process modeling
Analytical thinking and judgment - Strong business communication and Presentation skills
- Effective planner and ability to prioritize workloads
CLICK HERE to apply online
Closing Date: Dec 4, 2020