GA Insurance Motor Claims Senior Officer Job in Kenya

GA Insurance Limited

Job Title: Motor Claims Senior Officer

Overall Job Summary: Reporting to the Motor Claims Manager, the incumbent will be responsible for Claims Registration and acknowledgement, claims negotiation, Claims Processing and final settlement.

Duties and Responsibilities:

  • Timely registration of motor claims and acknowledgement
  • Make appropriate reserve amount in the system for each claim
  • Follow up on the claim documentations from insured / intermediaries.
  • Appoint external assessors and follow up on the report
  • Scrutinize all the assessment reports submitted by the external assessors and recommend the next cause of action.
  • Frequently update clients on the status of their claims
  • Communicating with garages on repair / release of vehicles
  • Appointing investigators in cases of third-party injuries / property damage where necessary.
  • Issue preliminary demand letters to negligent third parties
  • Raise payment vouchers.
  • Reviewing of claim files at given intervals
  • Ensure that all assessors conduct themselves professionally and ethically and make recommendation where action is warranted.
  • Recommend for a second assessment on accident vehicles whenever necessary.
  • Ensure that garages adhere to the repair timelines at all times.
  • Preparation of requisite claim reports
  • Negotiate with repairers for extra discounts in view of lowering repair cost.
  • Exercise exemplary customer service
  • Any other duty as may be allocated by the management from time to time.

Job Holders Specifications:

Academic Qualifications:

  • Bachelors’ Degree in Insurance / Business Administration.

Professional Qualifications:

  • Diploma in Insurance.
  • Diploma in automobile / mechanical engineering

Experience

  • 5 years’ experience in motor claims management

Skills

  • Analytical and organizational skills
  • Negotiation skills
  • Good Interpersonal skills
  • Customer Service Skills

How to Apply

If you meet the above minimum requirements, send your c.v to careers@gakenya.com indicate the position applied for on the email subject line so as to be received on or before 10th December, 2020.

Only shortlisted candidates will be contacted.


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Updated: November 27, 2020 — 10:52 am