PRINT MEDIA COMPANY
JOB TITLE: ACCOUNT MANAGER
LOCATION: JUBA SOUTH SUDAN
Main Job Purpose: We are looking for an Account Managers to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
ROLES & RESPONSIBILITIES
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
- Update internal databases (CRM) with account details.
- Perform back-office sales tasks to support sales Executives as needed.
- Research market trends and competition.
- Maintain digital and physical records of invoices and contracts.
JOB REQUIREMENTS
- BA degree in Business Administration, Sales or relevant field.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, CRM ) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
How to Apply:
All qualified South Sudanese National and Non National candidates are encouraged to send their recently updated CVs and Cover letter ONLY to jobs@outrivalhr.com
All applications should be received not later than 30th January 2021.
NOTE: Due to the Urgency of these positions, we will be reviewing the applications on rolling before the closing date.