Microfinance Relationship Officer Job in Nairobi

Career Management Centre is a Human Resources Management Consulting firm that provides outsourcing HR services both at a strategic and operational levels.

Our client Microfinance seeks to recruit a Relationship Officer to be based in Nairobi.

Monthly Gross Salary: Kes 55,000

Job Purpose: Working closely with the Business Development Manager the job holder will ensure implementation of sales & business growth strategies and at the same time ensure quality of the loan’s portfolio.

He/she will identify business growth opportunities, acquire clients in areas of jurisdiction, provide support first through Century Business Account opening, manage daily utilization towards future lending and build a sizable portfolio in both deposits & loans and ensure excellent client experience.

Key Accountabilities

  • Proactively market and generate business through Individual and SME client recruitment, deposit mobilization and disbursement.
  • Undertake regular calls and visits to customers to ensure effective relationship management.
  • Cross sells all Century products and services to both existing and potential clients.
  • Business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
  • Prepare credit appraisals, analysis and present to the Branch Credit Committee meetings for further review & recommendations.
  • Adhere to current procedures, processes, memos and circulars as may be issued from time to time.
  • Address all customer queries within stipulated Service Level Agreements (SLAs).
  • Monitor the portfolio quality on a daily basis and proactively institute remedial actions.
  • Maintain sound relationships with all clients.
  • Liaison with the branch leadership team, local authority i.e., chiefs, opinion leaders to reinforce loan collection.
  • Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO).
  • Implementing and enforcing the board approved AML, KYC & Credit policy & Manuals in as far as is applicable within my area of responsibility.
  • Maintain up to date records of all customer visits for all customers.

Skills and Qualifications:

  • University degree in any related field from a recognized university.
  • Credit management skills
  • At least 2 years as a Relationship Officer either doing group or Individual loans.

How to Apply

Qualified candidates to apply via email jobs@careermanagementcentre.com clearly indicating the position they are applying for on the email subject as “Relationship Officer” by COB 12th November, 2021.

Due to the urgency, application will be reviewed on a rolling basis.

NB: Only short-listed candidates will be contacted.

Career Management Centre is a proud equal opportunity Employer and does not discriminate against applicants on any basis.

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Updated: November 3, 2021 — 11:15 am