Restaurant Team Leader Job in Nairobi, Kenya

Job Title: Restaurant Team Leader

Nature of Job: Full Time

Industry: Hospitality

Job Location: Nairobi

Salary: Kshs 25,000

Duties and Responsibilities

  • To ensure that the customer promise is delivered and that customers are satisfied within the framework of financial targets set.
  • The manager must check that enough staff is available in the hotel departments
  • Look after the customer’s complaints and suggestions and escalate them
  • To ensure that guests receive high quality services
  • To ensure that the applicable regulations are complied with
  • Ensure orders for food, equipment, and supplies are placed
  • Ensure the maintenance and repair of the restaurant’s equipment
  • Tracking and Managing Inventory to Control Food Costs
  • Controlling Labor Costs by reducing employee turnover
  • Restaurant Cost Control through proper utilization of supplies
  • Ensure compliance with all requirements
  • Coordinate all departments for smooth running of the restaurant

Key Requirements and Skills

  • Degree/ Diploma in Hotel Management/ Hospitality
  • 5 years’ experience in a busy hotel/Restaurant as a Supervisor or Team leader
  • Team management, leadership & team player
  • Effective management: delivering profits to the hotel
  • Adaptability: coping with the diversity of customers and their needs
  • Thorough and initiative
  • Great Communication Skills
  • Prompt Decision Making
  • Team Management
  • Conflict Resolution

How to Apply

If you meet the above qualifications, skills and experience send CV to jobs@britesmanagement.com quoting the job title as the subject line.

Interviews will be conducted on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

Business Administration, Hospitality and Food Industry
Updated: June 14, 2022 — 1:33 pm