Job Vacancy: Quality Assurance Executive
Roles & Responsibilities
- In charge of Pre – Dispatch inspection.
- Analyzing customer complaints
- Identifies trends and tendencies with respect to lot, product and type of complaint and determines the cause, draft complaints report.
- Follow up customer complaints
- Carry out training on products to handlers – shipping, sales, outlets (Agents, Modern Trade, Institutions, etc.)
- Carrying out market/Customer audits
- Participating in internal and external audits (suppliers’ audit)