Category: Business Administration & Management

Inbound Call Center Account Supervisor Job in Kenya

Inbound Call Center – Account Supervisor

Reports to the Service Delivery Manager

Purpose of the role: Reporting to the Service Delivery Manager, the incumbent will be responsible for effectively supervising, managing and supporting the Inbound Call Centre Agents to ensure the defined Operations departmental standards and measures are achieved, with a view to enhancing customer experience.

Ensure that a customer focused, high-performance, high-commitment environment is developed throughout the call centre …

EPZ Business Process Associates 50 Jobs in Kenya

Job Title: Business Process Associate

50 Vacancies

Salary: 18,250.00 KES

Job Description: A Business Process Associates will be required to work on data related projects.

The ideal candidate should have: –

  • Excellent listening, verbal and written communication skills.
  • IT or Business related Bachelors/Diploma holder preferred
  • Excellent Typing Speed of 40WPM and above
  • Ability to work with detail and accuracy
  • Enjoy working in a research and data analysis environment
  • Good analytical

Infotrak Research Personal Assistant Job in Kenya

Infotrak Research and Consulting

Job Vacancy: Personal Assistant

Infotrak Research and Consulting is a professional research company that was founded and incorporated under the Laws of Kenya in 2004 following the vision of the founder to provide the Pan African Market with suitable information solutions required to sustain the needs of the ever-growing economies.

Headquartered in Nairobi, Kenya, Infotrak also has a hub office for West Africa in Lagos Nigeria …

Cellulant Service Assurance Lead Job in Kenya

Service Assurance Lead

Cellulant is the leading one-stop digital payments company in Africa, for Africa by Africans; providing the glue connecting everyone to everything, every day.

To do this we are looking for qualified, passionate, dynamic and vibrant people to drive our strategy and agenda.

Role Context: The Service Assurance Lead will deliver an end to end view of service performance and customer experience across Cellulant services. Delivered through the …

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