Category: HR and Administration

Contact Center Training Manager Job in Nairobi

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company is looking to hire an experienced candidate Training Manager.

With a focus on quality, the manager is responsible for the Designing, Development, Implementation and Change Management of the training efforts.

Industry: BPO Outsourcing

Location: Nairobi

Key Role: Coaching and training both new recruits and experienced agents, help the call center meet its most important goals: improving productivity, …

Contact Center HR Generalist Job in Kenya

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire a well experienced HR Generalist.

S/he will be responsible of the administration of the day-to-day operations of the human resources functions.

Primary duties include recruitment and selection; employee contracting; employee data management; employee orientation and other HR duties.

Roles and Responsibilities

  • Participate and provide administrative support in the employee separation processes including exit interviews

Contact Center Work Force Planner Job in Nairobi

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company is looking to hire a competent and self-driven candidate to fill in the position of a Work Force Planner.

He will be tasked with all Work Force Management tasks within the department.

His/her key roles will include attendance and scheduling functions, as well as preparation of monthly payroll.

Industry: BPO Outsourcing

Location: Nairobi

Roles and Responsibilities

  • Communicate

Financial Institution Human Resources Director Job in Kenya

Our client, a large leading financial institution in Kenya wishes to recruit a highly experienced. competent. motivated and self-driven individual with excellent credentials and strategic mind to competitively fill the position below.

Our client is looking to identify an experienced leader who will play a pivotal role as the Institution’s Human Resources function head.

The individual is expected to be an exceptional leader with superior knowledge of HR preferably within …