|Published||September 16, 2023|
|Expires||September 30, 2023|
|Location||Nairobi, Nairobi County, Kenya|
Job Title: Business Operations Manager
Gross Salary: KES 150k– 200k
Our client in the furniture industry is looking to hire a driven Business Operations Manager to maximize their company’s operating capabilities, oversee their marketing strategies, and guarantee customer satisfaction.
- Manage the sales operations team to ensure efficient order processing, inventory management, and order fulfillment.
- Develop and monitor sales KPIs, analyze performance, and implement improvements to boost sales efficiency.
- Champion a customer-centric approach throughout the organization.
- Identify and implement initiatives to improve the overall customer experience, from order placement to product delivery and post-sales support.
- Oversee the supply chain, including sourcing, procurement, production planning, and logistics, to ensure on-time delivery and cost efficiency.
- Collaborate with the production team to maintain high-quality standards and optimize manufacturing processes for cost-effectiveness.
- Lead and develop a diverse team of professionals, fostering a culture of collaboration, continuous improvement, and accountability.
- Manage the operations budget, monitor expenses, and identify opportunities for cost reduction.
- Ensure all operations adhere to relevant industry regulations and safety standards.
- Bachelor's degree in business administration.
- Minimum of 5 years of experience successfully managing complex enterprise.
- Proficient ethical leadership abilities.
- Ability to streamline or implement structures and roles that boost efficiency while supporting rapidly shifting business demands.
- Excellent communication skills, both written and verbal.
- Outstanding people skills.
How to Apply
If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Business Operations Manager) to firstname.lastname@example.org before 28th September 2023.