Centre Manager

at Bliss Healthcare (view profile)
Published March 28, 2024
Expires April 18, 2024
Location Mtwapa, Kilifi, Nairobi, Kenya
Category Health and Medical  
Job Type Full-time  


Job Summary

The position holder is responsible of overseeing smooth, effective and efficient operation of medical centres.


Administrative Duties:

  • Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.
  • Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
  • Ensure that the service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies with medical practices and set laws.
  • Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
  • Ensure all the required licenses are obtained, remain current and displayed within the Medical centre premises
  • Monitor the performance of the Medical Centre in terms of revenue & profitability against targets and take corrective steps as required.
  • Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed costs, variable costs, overheads etc.

Clinical Duties:

  • Patient clinical management at Medical Centre; diagnosis and treatment of patients, Proper documentation of EMR (Electronic Medical records) and provide education to the patient and relatives/caregivers.
  • Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
  • Collecting, compiling and submission of accurate clinical reports and any other required documentation.
  • Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.
  • Actively participate in projects of quality healthcare such as CME’s, health talks, rational prescription audits, mortality audits, medical camps.
  • Conduct mortality audits for all deaths occurring in the facility together with other staff working in the unit and share the reports with the supervisor.
  • Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.


  • At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 3 years’ experience in a similar role in a busy Hospital.
  • Registered by the respective professional body e.g. Clinical Officers Council of Kenya
  • Valid Practice License
  • BLS/ACLS Certification where its applicable
  • Wide knowledge of the healthcare industry
  • Strong business acumen
  • Proven leadership, communication, interpersonal and decision-making skills.
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