LOANS (RELATIONSHIP) OFFICER
Published | September 27, 2024 |
Expires | October 18, 2024 |
Location | Nairobi, Kenya |
Category | Other Jobs |
Job Type | Full-time |
Description
JOB TITLE
LOANS (RELATIONSHIP) OFFICER
NATURE OF JOB
FULL TIME
INDUSTRY
SALARY
KSHS. 20,000 -25,000 PLUS INCENTIVES
JOB LOCATION
LUANDA & KAPENGURIA, WESTERN KENYA
DUTIES AND RESPONSIBILITIES
- Build and nurture strong, trusting relationships with clients.
- Conduct regular follow-ups to assess client satisfaction and address any concerns.
- Identify opportunities to offer additional services that meet clients' financial needs.
- Gather and verify necessary documentation from clients for loan applications.
- Conduct thorough assessments of clients’ creditworthiness and repayment capacity.
- Prepare loan proposals and present them to the credit committee for approval.
- Actively seek out new clients through community outreach, networking events, and referrals.
- Conduct presentations and workshops to promote financial literacy and loan products.
- Monitor market trends and competitor offerings to identify opportunities for growth.
- Provide clients with insights on financial products and services that align with their goals.
- Educate clients about the implications of borrowing and the importance of timely repayments.
- Assist clients in developing personal financial plans that enhance their financial stability.
- Ensure adherence to all organizational policies, regulatory guidelines, and lending standards.
- Maintain accurate records of client interactions, loan applications, and transactions.
- Conduct regular audits of loan files to ensure compliance and risk management.
- Prepare comprehensive reports detailing loan performance, client feedback, and market dynamics.
- Present findings to management to inform strategic decision-making.
- Track personal performance metrics and contribute to overall team objectives.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree or Diploma in any field.
- Minimum of 2 years of experience as a Loans or Relationship Officer in a Sacco, Microfinance Institution (MFI), or Bank.
- Proven track record of meeting or exceeding loan targets.
- Strong interpersonal and communication skills to build rapport with clients.
- Proficiency in financial analysis and understanding of credit policies.
HOW TO APPLY
- If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.