Connect Coffee is seeking to recruit a creative and results-driven Marketing Officer to support its brand and marketing function. The successful candidate will play a key role in managing social media presence, supporting marketing campaigns, creating promotional content, and strengthening brand visibility and customer engagement across all branches.

Key Responsibilities

• Plan, create, schedule, and publish engaging content across all social media platforms, and monitor and respond promptly to messages, comments, and customer inquiries.
• Track social media engagement and performance metrics to improve content effectiveness, and maintain a consistent brand voice across all digital platforms.
• Assist in developing and executing marketing campaigns, promotions, and seasonal offers, and coordinate campaign implementation across branches and digital channels.
• Monitor campaign performance, prepare reports on engagement and results, and support initiatives aimed at increasing customer traffic and sales.
• Design marketing materials including posters, flyers, newsletters, digital banners, and promotional content, ensuring alignment with brand guidelines and messaging standards.
• Collaborate with photographers and videographers to produce high-quality visual and video content, and maintain organized records of marketing assets.
• Research customer preferences, market trends, and competitor activities, and analyze marketing data to identify opportunities for growth and improvement.
• Provide insights and recommendations to support strategic marketing decisions, and ensure consistency in brand presentation across all digital and physical channels.
• Monitor the use of brand elements, including logos, colors, and messaging, to maintain brand integrity and strengthen brand recognition.
• Support the planning and execution of marketing events, exhibitions, and promotional activities, including logistics, materials, and post-event performance evaluation.
• Collect and analyze customer feedback from social media, campaigns, and in-store experiences, and monitor customer sentiment to identify areas for improvement.
• Share customer insights with management to support marketing strategy and customer experience enhancements.

Qualifications & Experience

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 2–4 years of relevant experience in marketing, social media management, or brand communications.
• Experience in the hospitality, food and beverage, or retail sector is an advantage.
• Demonstrated experience managing multi-platform social media accounts and marketing campaigns.

Skills & Competencies

• Proficiency in social media management and content scheduling tools, and basic graphic design tools (e.g., Canva, Adobe Creative Suite).
• Strong written and verbal communication skills, with a good eye for visual and brand consistency.
• Ability to analyze performance data and translate insights into actionable recommendations.
• Excellent organizational skills, with the ability to coordinate multiple campaigns and branches simultaneously.
• Creative, proactive, and detail-oriented, with strong interpersonal and customer engagement skills.
  

  How to Apply

  Interested and qualified candidates should send their CV and application to:

  📧 recruit@connectcoffeeroasters.net

  Email Subject: MARKETING SPECIALIST

  Application Deadline: 30th August 2026

  Only shortlisted candidates will be contacted.