Job Title: Receptionist / Office Administrator.

Location: Nairobi, Kenya

Job Type: Full-Time

Job Overview:

We pride ourselves on creating a welcoming and professional environment for both our clients and our team. We are currently seeking a friendly, organized and experienced receptionist to join our front desk team. This is a key role in maintaining the first impression of our company.

Duties and Responsibilities:

• Greet and attend to clients, visitors or staff queries professionally and courteously.
• Respond to general inquiries via phone, email or in-person.
• Answer, screen and forward incoming phone calls promptly and professionally.
• Maintain a polite and professional demeanor when dealing with clients, visitors or staff complaints or inquiries
• Manage the reception area to ensure it is tidy, welcoming and presentable.
• Undertake general office duties, including correspondence, emails, filing and to ensure a smooth running of the reception area.
• Receive and distribute mail, packages and deliveries efficiently.(both incoming and outgoing)
• Maintain office supplies inventory and place orders as needed.
• Perform data entry and maintain organized filing systems (electronic and physical).
• Preparing meeting rooms, schedule and coordinate appointments for the organization.
• Maintain records of visitors, calls and inquiries to ensure adherence to security and safety protocols.
• Operate office equipment such as printers, copiers, fax machines and phone systems
• Manage calendars for executives or department heads as required.
• Posting of adverts on digital platforms.
• Respond to changing priorities and perform other related duties as assigned by supervisor or management.

Requirements and Qualifications:

• Degree in Business, BCOM, Marketing, Front Desk Management or Customer service.
• Minimum of 4 - 6 years of experience working in a similar position including internship.
• Proficient in digital platforms for online marketing.

Skills

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Proficiency in Odoo is an added advantage.
• Ability to handle multiple tasks in a fast-paced environment.
• Friendly, approachable demeanor with a customer-focused mindset.

Method of Application:

Interested candidates are invited to send their Cover Letter and CV, to careers@orchidhr.co.ke with subject line ‘Receptionist /Office Admin Application’ by 25th April 2025. Only shortlisted candidates will be contacted.