Telesales Agents

at Brites Management Services Ltd (view profile)
Published February 9, 2024
Expires March 1, 2024
Location Ruiru, Mlolongo, Kenya
Category Sales & Marketing  
Job Type Freelance  





SALARY: KSH 25,000 – 30,000


Duties and Responsibilities

  • Deliver value proposition to potential customers, through scripts.
  • Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.
  • Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.
  • Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.
  • Accurately document the customer’s personal information including name National ID, and phone number.
  • Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.
  • Maintaining accurate records of leads converted to sales.
  • Ensure follow-ups are done to actualize future registrations and subsequent sales
  • Contact potential or existing customers to inform them about the services
  • Answer questions about services or the company
  • Ask questions to understand customer requirements and close sales
  • Tele sale- reaching potential clients through effective telephone marketing
  • Explain the services to clients via telephone
  • Email marketing and social media marketing
  • Develop creative pitches and propositions and follow up with existing clients
  • Use of initiative to identify and follow up opportunities with clients who are not already on the database
  • Ensure creativity in reaching out new customers
  • Achieve monthly set targets
  • Network for leads and arrange for meetings with potential customers
  • Close business and do follow ups
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Key requirements, skills and qualifications

  • 3 years in marketing training course
  • Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position
  • A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.
  • A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance
  • 3 years’ experience in service industry (tele sales)
  • Good experience in selling over the phone
  • Must have worked with sales targets
  • Record of achieving and exceeding sales targets
  • Demonstrated communication skills for closing sales
  • Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance


If you meet the above qualifications, skills and experience send CV urgently to jobs@britesmanagement quoting the job title as the subject line in the mail

Interviews will be conducted on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

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